Never been treated so rudely at a Customer Service counter before! Had bought a item and after looking at the receipt noticed I was charged for the Gallon Mason Jar when I had purchased the Half gallon Mason jar, Went a checked to make sure it was not a mistake on my part, in which it did say 9.99 on the shelf and brought my receipt up to the customer Service desk and explained what I had noticed, The lady was very rude from the start of the interaction. She scanned the bar code on the bottom of the jar which rang up the full gallon price. During this time my Daughter had came over as she was done purchasing her items, My daughter pulled the item up on Targets website and the Lady very rudely informed my Daughter that Target doesn't do price Matching in which my Daughter asked Not even from Targets own website in which she replied very rudely NO! Then rudely told my Daughter that she didn't hear a thing the person on the radio said to her that was doing the price check! Ummm my Daughter wouldn't have been talking if you didn't rudely inform her that you don't do price comparison from Targets own website! By this time I had been done being treated and rudely talked to by this lady! And how she was treating my Daughter! That I had decided to return the item in which I was informed by the lady that It would be best that I did! While she was doing the return transaction she informed my Daughter and myself that she had worked there for 5 years and everything was on Camera! Why she felt we needed to know this is beyond me as I was just wanting to be charged the correct amount for the item I purchased! Hopefully Kathy gets a better attitude and Customer Service training or I don't for see her making it another 5 years!
I'm not a huge target fan but this target is by far the best target I have ever been to. Very friendly and helpful staff, clean store and fast check out. If all the targets were like this one, I might shop there more often!
There’s always great clearance, and it’s a clean store. The staff doesn’t always talk to people (especially near the self check out). Plus on the self checkout they have cameras that record now and it always makes me look much worse than I really do.
The customer service has gotten much better lately. They are really friendly and are pretty helpful in finding what you need in the store.
I rarely shop here and will avoid when possible. Employees get in front of you with carts, etc., and don't move for customers. One of ten employees is actually friendly or helpful.
Target is a US Department Store based in Waconia, Minnesota. Target is located at 875 E Main St, Waconia, MN 55387, USA.
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