Food will be delivered to your seat which is probably the only reason I am giving it a 4-star rating... Otherwise it would definitely be a 2-star rating.
- Learn to communicate the changes and "UP-sell" some of the new items they offer
The upgrades to this theater are amazing!
The theaters aren't clean after the shows. Food and garbage on the floors. Smells of body odor and other nasty stuff. Popcorn tastes like cardboard. Machines are broken. Not much of anything has been maintained since the new owners took over. Reduced staff so concessions have longer lines than the ticket stand. Prices are way overboard.
- Train staff to multitask
Needs to put more staff on... Or at minimum:
- Train management to handle the bar better
Nice hometown theater with a great selection of movies and friendly staff. They just updated a lot here and the prices are still reasonable. We enjoy coming here!
My kids beg me to go to the movies now. They love "fun tie guy" Chris (He's the manager there too). He always talks to them as well as me and asks them their favorite part of the movie. I've also saved SO MUCH MONEY here because they always have some deal going. Get the Extras loyalty if you go to even two movies a year with kids, and the popcorn here is the best in the world. I can tell they are proud to work here and love their customers.
The theater was freezing and the screen was damaged. But for 5 to 6 bucks I guess it’s a good deal. Sound was good, though.
Emagine Waconia is a US Movie Theater based in Waconia, Minnesota. Emagine Waconia is located at 101 W 1st St, Waconia, MN 55387, USA.
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